Make me think: A common sense guide to better web governance

McGill's digital standards present an overview of the criteria for building and managing McGill's websites and online services. Before the creation of this resource, awareness of these requirements was low. Details were scattered across a maze of websites and documents.

Combining our standards has resulted in several important organizational improvements including:

• A recognized institutional definition of what makes an exemplary website.
• A fixed frame of reference guiding departmental web strategies and cross-departmental collaborations.
• A shared mechanism for our unified web team (comprised of teams from communications and IT services) to evaluate and prioritize work.
• A firm foundation that supports our community of practice for building the best possible sites for our users.

Attend this presentation to get a close-up look at how our digital standards were established. Who was involved, what steps were taken and how on earth did we find time to work on a project like this?