Joyce has been building websites and digital communities for 20 years, including 15 years' experience in higher education. For the past five years, she has worked at McGill University, holding positions in Communications and External Relations and IT Services.

Previous positions Joyce has held include university web coordinator at the University of Victoria, senior web designer at Western University and web developer at King's University College.

Joyce has presented at conferences across North America, including Confoo, DrupalCon, HighEdWeb and #PSEWEB, about web standards, governance and user experience.