Tuesday, October 11, 2022, 4:00 PM - 4:45 PM CDT
Understanding a problem is one thing but knowing how to solve it is a completely different challenge. How do you know which exercises or activities to use to answer the questions that come up frequently while building or maintaining a website? Common questions include: • How do we align the needs of many different audiences with institutional goals? • How can we align on a voice and tone for the institution and provide authors and editors the tools they need to create content? • What methods can we use to understand our users and the way they use the website? • How do we run exercises both in-person and virtually? During this session participants will learn how to apply a combination of UX practices and design thinking to solve common problems that arise during the life of a website.