Susan Lazenby is the Director of Web Development at the University of Tennessee. She is responsible for paving the way to ensure the website is a vehicle for recruitment, while keeping it both operational and safe by working with the developers and campus on thoughtful and well planned policies and projects. She has previously been responsible for working on IT’s peer benchmarking, data review and performance excellence. As well as previously running the Student Help Desk and campus computer lab. She has worked in higher education since 2007. Susan is from Chattanooga and has a Bachelor's degree in Humanities and English Literature from the University of Tennessee, Chattanooga. She is married and has 2 children. She enjoys cooking, shopping and spending time with friends.