Biography
she/her
Shelley Keith-Panulla has spent over 20 years working in web strategy, content management and digital experience, helping teams navigate the challenges of governance, accessibility and content operations. As director of web and digital experience at the Cornell SC Johnson College of Business, she leads a distributed team that manages web projects that support recruitment and engagement while ensuring institutional goals are met without losing sight of user needs.
She has spoken at HighEdWeb/DigiCol, WPCampus, various WordCamps, Confab Higher Ed (RIP) and ContentEd, sharing practical insights on governance, digital workflows and building sustainable web practices in complex organizations. An active member of Digital Collegium, she is passionate about helping teams balance strategy, operational realities and user needs in ways that are actually workable.
Shelley works remotely from Rochester, New York, where she applies her background in product management, accessibility and content strategy to help mission-driven organizations create web ecosystems that are clear, effective and built to last.