It took a pandemic for us to realize what we could do online, to make accommodations even in departments where working from home was once "out of the question". But it only took an extra feature in video conference applications to give us permission to be playful while also accommodating a need for us some privacy.
Why does it take a pandemic for us to rethink how we do business and how we accommodate the people we serve? And what can we do to subtly encourage others to explore all possibilities? Learn what silly backgrounds and shenanigans taught me about using play to challenge assumptions and to empower others.