Attendees will have on-demand access for four weeks after the event through this website. HighEdWeb paid members will have long-term access through the Professional Development Library.

Schedule at a glance

  • Poster sessions (online): Tuesday, Sept. 17, 2024, 12:00 PM–1:00 PM (MDT)
  • Conference sessions (in person and online): Monday, Sept. 23–Wednesday, Sept. 25, 2024
  • Keynote with Paul Roetzer (in person and online): Wednesday, Sept. 25

Detailed schedule

Your time zone: (UTC-07:00) Mountain Time (US & Canada)

Track Name Speakers Delivery
Tuesday, September 17, 2024, 12:00 PM - 1:00 PM
Posters (PST)Record once, remix often: How to get extra life out of every story you tellMargaret Hair — University of Kansasonline
Posters (PST)Practical uses for AIAlberto Rojas — Four Kitchens
Randy Oest — Four Kitchens
Yuvania Castillo — Four Kitchens
Laura Johnson — Four Kitchens
online
Posters (PST)The future of the viewbookNathan Monk — Prospectus Plusonline
Posters (PST)Transforming campus leadership: Breathing life into a stale website with a strategic visionMegan Yoder — University of Iowaonline
Posters (PST)CyberMania: IT Comms helps InfoSec Office score a big win for awareness (and you can, too!)Elizabeth Parsons — Miami University-Oxfordonline
Posters (PST)Not my circus, not my monkeysAlixandra Nozzolillo — Harvard Universityonline
Posters (PST)Process problems: How workflows keep you stuck in a PDF cycleFrances Duncan — Lullabotonline
Posters (PST)There’s a better way — a framework for higher ed web successJohn Paul Syriatowicz — Squizonline
Posters (PST)Botched chat: A comedic tale of AI misadventuresJosh Charles — Rutgers Universityonline
Posters (PST)Accelerate your career through volunteeringGale Wallace — Pantheon
Josh Charles — Rutgers University
online
Posters (PST)Helping students get their EDGEVu Bao Tin Dang — Augustana College
Sofia Magalhães — Augustana College
online
Posters (PST)Three UX power-ups to score next-level winsLuis Merino — Dallas Collegeonline
Sunday, September 22, 2024, 11:00 AM - 5:30 PM
 Conference check-in and information desk in person
Sunday, September 22, 2024, 12:00 PM - 1:00 PM
 Lunch for presenters and workshop attendees in person
Sunday, September 22, 2024, 1:00 PM - 4:00 PM
Pre-conference workshops (WKS)Discoverability in 2025 and beyondBrian Piper — University of Rochesterin person
Pre-conference workshops (WKS)Designing content workflows for your generative AI assistantTracy Playle — Pickle Jar Communicationsin person
Pre-conference workshops (WKS)Everything you need to know about Google Tag Manager and GA4Kris Hardy — Messiah Universityin person
Pre-conference workshops (WKS)Create a governance framework that works for youGeorgy Cohen — OHO Interactivein person
Sunday, September 22, 2024, 2:30 PM - 3:00 PM
 Workshops afternoon break in person
Sunday, September 22, 2024, 5:00 PM - 6:00 PM
 Conference welcome and orientation in person
Sunday, September 22, 2024, 6:00 PM - 8:30 PM
 Welcome reception in person
Monday, September 23, 2024, 7:00 AM - 5:00 PM
 Conference check-in and information desk in person
 Quiet work space in person
Monday, September 23, 2024, 7:30 AM - 8:30 AM
 Breakfast in person
Monday, September 23, 2024, 8:00 AM - 8:30 AM
 Exhibit hall open in person
Monday, September 23, 2024, 8:30 AM - 9:15 AM
AI, analytics and integration (AAI)Evaluating AI: What's helpful and what's just hypeChaney Kourouniotis — JAKALA
Alexei Gorobet — JAKALA
Mandee Englert — JAKALA
in person
Development, programming and CMS (DPC)Mass migrations: The policy, process, people and politics of a Drupal 7 to 9/10 CMS migrationJames Buratti, Ph.D. — The University of Texas at Austinin person
Hot topics in higher ed (HTHE)One-word SEO — a vastly simplified approach to using data to optimize your sitePatrick Kelly — Harper Collegein person, online
Management, teams and leadership (MTL)Five questions to improve your strategyAlaina Wiens — Flint & Genesee Groupin person, online
Partners (PAR)Unlocking enrollment success: Moving beyond vanity metricsWhitney Larimer — Mighty Citizenin person
Strategy, content and social media (SCS)One team to rule them all: Working in harmony with your content experts for a consistent websiteJulie Duersch — Utah State University
Nate Taylor — Utah State University
Adam Thomas — Utah State University
in person, online
UX/UI, accessibility and design (UAD)Maslow was right: The higher ed hierarchy and your digital UXColin Hynes — ZeroDegreesin person
Monday, September 23, 2024, 9:30 AM - 10:15 AM
AI, analytics and integration (AAI)How to design a master analytics strategy across multiple departments and stakeholdersKen Williams — DiveTeamin person
Development, programming and CMS (DPC)Crafting credentials with code: Open-source built digital credentials for higher educationEric Scott Sembrat — Georgia Tech (Georgia Institute of Technology)in person
Hot topics in higher ed (HTHE)Unlocking the power of automation: An introduction to end-to-end testingPaul Gilzow — Platform.shin person, online
Management, teams and leadership (MTL)Level up: Taking the next step in your leadership journeyJosh Charles — Rutgers Universityin person, online
Partners (PAR)Empowering higher ed with Drupal: A new open source foundation for marketing and comms teamsSuzanne Dergacheva — Evolving Webin person
Strategy, content and social media (SCS)Lightning strikes twice: Building content strategy around an unexpected successJessica Creech — Purdue University Northwestin person, online
UX/UI, accessibility and design (UAD)Building web confidence through accessible, non-expert user trainingsNate Lamkin — Massachusetts Institute of Technologyin person
Monday, September 23, 2024, 10:15 AM - 11:15 AM
 Refreshments in exhibit hall in person
Monday, September 23, 2024, 11:15 AM - 12:00 PM
AI, analytics and integration (AAI)Revolutionizing conversations: AI chat integration on YaleSitesMegan Bygness Bradley — Four Kitchens
Randy Oest — Four Kitchens
in person
Development, programming and CMS (DPC)Be playful: How games can give your engagement a power-upRobbie Hunt — University of Arkansas at Little Rockin person
Hot topics in higher ed (HTHE)Recovering from years of "yes"Kristin Gasser — Arizona State Universityin person, online
Management, teams and leadership (MTL)The intern advantage: How marketing students are shaping higher ed messagingBrooke Buchanan — West Virginia University at Parkersburg
Olivia Reeder — West Virginia University at Parkersburg
in person, online
Partners (PAR)Accessibility insightsPenny Kronz — DubBotin person
Strategy, content and social media (SCS)Communicating civic engagement in a polarized landscapeJessica Pontarelli — Brown Universityin person, online
UX/UI, accessibility and design (UAD)Helping students navigate a confusing landscape: A UX case studyMatt Ryan — Penn State University-Main Campusin person
Monday, September 23, 2024, 12:00 PM - 1:30 PM
 Exhibit hall open in person
 Lunch — sponsored by GMB in person
Monday, September 23, 2024, 1:30 PM - 2:15 PM
 Association updateJosh Charles — Rutgers University
Sara Clark — Digital Collegium
Aaron Knight — SUNY College of Environmental Science and Forestry
in person, online
Monday, September 23, 2024, 2:30 PM - 3:15 PM
AI, analytics and integration (AAI)Ethical implications of artificial intelligenceJeff McWherter — Gravity Worksin person
Development, programming and CMS (DPC)Unlocking higher ed web development team capabilities with AIMichael Miles — Massachusetts Institute of Technologyin person
Hot topics in higher ed (HTHE)CSS is awesomeErik Runyon — University of Notre Damein person, online
Management, teams and leadership (MTL)FeBREEZE through your site refreshJordan Taylor — Utah State University
Nate Taylor — Utah State University
in person, online
Partners (PAR)From interest to enrollment: The future of program exploration and student engagement Bailey Boese — GMB
Kacie Eurek — Hardin-Simmons University
in person
Strategy, content and social media (SCS)Avoiding the "link in bio" trap: Different content for different social channelsMark H. Anbinder — Cornell Universityin person, online
UX/UI, accessibility and design (UAD)Evaluating accessibility when time is scarceRob Carr — WebAIMin person
Monday, September 23, 2024, 3:15 PM - 3:45 PM
 Refreshments in exhibit hall — sponsored by Hannon Hill in person
Monday, September 23, 2024, 3:45 PM - 4:30 PM
AI, analytics and integration (AAI)Enhancing university websites through data-driven insights: Case studies from our recent workCassandra Golda — SimpsonScarborough
Dan Moore — SimpsonScarborough
in person
Development, programming and CMS (DPC)Controllers for accessibilityNikki Massaro — Adobein person
Hot topics in higher ed (HTHE)Monty Chat has entered the roomAngela Cavaliere — Montgomery County Community Collegein person, online
Management, teams and leadership (MTL)Grad students... more like RAD studentsSean Henderson — Auburn Universityin person, online
Partners (PAR)The (almost) perfect campus calendarJason Pontius — White Whale Web Servicesin person
Strategy, content and social media (SCS)Social media accessibility: The basics and beyondLori Packer — University of Rochesterin person, online
UX/UI, accessibility and design (UAD)BREAKING: University news site redesign puts accessibility above the fold!Janell Sims — Harvard University
Aaron Baker — Harvard University
in person
Monday, September 23, 2024, 4:30 PM - 5:00 PM
 Exhibit hall open in person
Monday, September 23, 2024, 5:00 PM - 8:00 PM
 Dinner on your own in person
Tuesday, September 24, 2024, 7:00 AM - 5:00 PM
 Quiet work space in person
Tuesday, September 24, 2024, 7:30 AM - 8:30 AM
 Breakfast in person
Tuesday, September 24, 2024, 7:30 AM - 5:00 PM
 Conference check-in and information desk in person
Tuesday, September 24, 2024, 8:00 AM - 8:30 AM
 Exhibit hall open in person
Tuesday, September 24, 2024, 8:30 AM - 9:30 AM
Lightning (LIT)Lightning talksMeaghan Milliorn — University of Arkansas at Little Rock
Donna Talarico — Stories and Such
Mallory Willsea — Element451
Drew Stephens — University of Arkansas
Jeff Stevens — University of Florida
in person, online
Tuesday, September 24, 2024, 9:45 AM - 10:30 AM
AI, analytics and integration (AAI)Beyond the hype: Changing AI from a buzzword into a blueprint for team successTina Miller — Arizona State Universityin person
Development, programming and CMS (DPC)Introduction to GitHub Actions: Understanding key terms and building your first GitHub ActionPaul Gilzow — Platform.shin person
Hot topics in higher ed (HTHE)Make me think: A common sense approach to better web governanceJoyce Peralta — McGill Universityin person, online
Management, teams and leadership (MTL)Redesign and results: Leadership and strategy insights into institutional website redesignAimee Abshire — University of Louisiana at Lafayettein person, online
Partners (PAR)Fostering web accessibility to drive student engagementJulianna Goldring — Concept3Din person
Strategy, content and social media (SCS)Fostering lifelong learning: Building a thriving online alumni communityLisa Nguyen — University of California-Davis
Haley Belenis — University of California-Davis
in person, online
UX/UI, accessibility and design (UAD)A11y is for everyone, all the time.Katie Barnum — University at Buffaloin person
Tuesday, September 24, 2024, 10:30 AM - 11:15 AM
 Refreshments in exhibit hall — sponsored by Beacon in person
Tuesday, September 24, 2024, 11:15 AM - 12:00 PM
AI, analytics and integration (AAI)Welcome to Wonderland: Navigating the maze of data analytics to achieve enrollment goalsIsaac Williams — Daemen Universityin person
Development, programming and CMS (DPC)The trials and tribulations of a university wide hybrid editor modelAmy Barton — Gonzaga University
Vincent Velonza — Gonzaga University
in person
Hot topics in higher ed (HTHE)Training the next generation of website experts through experiential learningSofia Magalhães — Augustana College
Doug Tschopp — Augustana College
in person, online
Management, teams and leadership (MTL)Digital governance in the era of AI: All noise, very little signalShelley Keith-Panulla — Cornell University
Tim Senft — Cornell University
in person, online
Partners (PAR)Beyond the drawing board: A framework for web success based on 100s of implementationsJohn Paul Syriatowicz — Squizin person
Strategy, content and social media (SCS)Let it go, Indiana: Lessons learned on a crusade to find the right social media management platformJennelle Hart — Rochester Institute of Technology
Dave Tyler — Rochester Institute of Technology
in person, online
UX/UI, accessibility and design (UAD)UX research and testing on that ever-minimal EDU budgetMelanie Lindahl — The University of Texas at Austinin person
Tuesday, September 24, 2024, 12:00 PM - 1:30 PM
 Lunch in person
 Exhibit hall open in person
Tuesday, September 24, 2024, 1:30 PM - 2:15 PM
AI, analytics and integration (AAI)Supercharge your content marketing workflow with AIBrian Piper — University of Rochesterin person
Development, programming and CMS (DPC)Regex: Demystifying the hieroglyphicsPaul Gilzow — Platform.shin person
Hot topics in higher ed (HTHE)Is this thing on?: Podcasting as a party of oneGavin Kelly — Louisiana Tech Universityin person, online
Management, teams and leadership (MTL)Leading with grit and grace: Women mentorship, community and advocacy in MarCommMallory Willsea — Element451
Meaghan Milliorn — University of Arkansas at Little Rock
Myla Edmond — Ruffalo Noel Levitz (RW Jones Agency)
Angela Polec, Ed.D. — Temple University
in person, online
Partners (PAR)Next generation program finders: A practical application of the latest AI techPiero Tintori — Terminalfourin person
Strategy, content and social media (SCS)What would Scooby do? Uncovering the real mysteries about your audiences to improve experience… and it starts with you.Tracy Playle — Pickle Jar Communicationsin person, online
UX/UI, accessibility and design (UAD)Hiding the vegetables: How a holistic approach to training improves digital accessibilityMary Albert — Princeton Universityin person
Tuesday, September 24, 2024, 2:30 PM - 3:15 PM
AI, analytics and integration (AAI)Beyond basic chatbots: Enhancing website search with LLMsMark Lee — Colorado Collegein person
Development, programming and CMS (DPC)The fourth decade of website deploymentsSteve Persch — Pantheonin person
Hot topics in higher ed (HTHE)Visual content strategyMike Powers — OHO Interactivein person, online
Management, teams and leadership (MTL)From many, one: Centralizing a service at a geographically dispersed universityJeff Sechler — Penn State University-Main Campusin person, online
Partners (PAR)The art of offering custom experiencesFacundo Giuliani — Storyblokin person
Strategy, content and social media (SCS)Secret ingredient to your ratatouille: Steps for social media analyticsShuchita Poddar — University of Iowain person, online
UX/UI, accessibility and design (UAD)You launched a new site, now what? Best practices for maintaining and improving your siteAundrea Billings — Aten Design Groupin person
Tuesday, September 24, 2024, 3:15 PM - 3:45 PM
 Refreshments in exhibit hall — sponsored by Pixo in person
Tuesday, September 24, 2024, 3:45 PM - 4:30 PM
AI, analytics and integration (AAI)Designing the future: Learning innovation with ASU Learning Enterprise’s GPTsErin Wilson — Arizona State University
David Young — Arizona State University
in person
Development, programming and CMS (DPC)Why headless? How to empower your content editors (with guardrails) and build for scaleMinhee Myung — University of Notre Dame
Nicole Velasquez — University of Notre Dame
in person
Hot topics in higher ed (HTHE)From micro to max: Creating lasting impact with digital accessibility micro-credentialsDarren Denham — University of Central Oklahomain person, online
Management, teams and leadership (MTL)Ma'am, miss, bruh. Handling effective and inclusive communication across the generationsMichele Butcher-Jones — Cornell Universityin person, online
Partners (PAR)Elevating higher ed digital experiences in open sourceCameron Green — University of Arizona
Steve Persch — Pantheon
Joe Parsons — University of Arizona
in person
Strategy, content and social media (SCS)Teaching web teams to speak enrollmentRobynne Lofton — NewCity
David Poteet — NewCity
in person, online
UX/UI, accessibility and design (UAD)How to eat the digital accessibility elephantKate DeForest — SUNY Oswegoin person
Tuesday, September 24, 2024, 4:30 PM - 5:00 PM
 Exhibit hall open in person
Tuesday, September 24, 2024, 6:00 PM - 9:00 PM
 Big social event in person
Wednesday, September 25, 2024, 7:00 AM - 4:30 PM
 Quiet work space in person
Wednesday, September 25, 2024, 7:30 AM - 8:30 AM
 Breakfast in person
Wednesday, September 25, 2024, 7:30 AM - 1:00 PM
 Conference check-in and information desk in person
Wednesday, September 25, 2024, 8:00 AM - 8:30 AM
 Exhibit hall open in person
Wednesday, September 25, 2024, 8:05 AM - 8:15 AM
 Red Stapler announcement in person
Wednesday, September 25, 2024, 8:30 AM - 9:15 AM
AI, analytics and integration (AAI)Red Stapler | AAI: Supercharge your content marketing workflow with AIBrian Piper — University of Rochesterin person, online
Development, programming and CMS (DPC)Red Stapler | DPC: Unlocking higher ed web development team capabilities with AIMichael Miles — Massachusetts Institute of Technologyin person, online
Hot topics in higher ed (HTHE)Red Stapler | HTHE: Visual content strategyMike Powers — OHO Interactivein person
Management, teams and leadership (MTL)Red Stapler | MTL: Leading with grit and grace: Women mentorship, community and advocacy in MarCommMyla Edmond — Ruffalo Noel Levitz (RW Jones Agency)
Meaghan Milliorn — University of Arkansas at Little Rock
Angela Polec, Ed.D. — Temple University
Mallory Willsea — Element451
in person
Partners (PAR)Red Stapler | PAR: Accessibility insightsPenny Kronz — DubBotin person
Strategy, content and social media (SCS)Red Stapler | SCS: What would Scooby do? Uncovering the real mysteries about your audiences to improve experience… and it starts with you.Tracy Playle — Pickle Jar Communicationsin person
UX/UI, accessibility and design (UAD)Red Stapler | UAD: UX research and testing on that ever-minimal EDU budgetMelanie Lindahl — The University of Texas at Austinin person, online
Wednesday, September 25, 2024, 9:30 AM - 10:15 AM
 Open forumJosh Charles — Rutgers University
Sara Clark — Digital Collegium
Aaron Knight — SUNY College of Environmental Science and Forestry
in person, online
Community groups (CG)Digital governance community groupTim Senft — Cornell Universityin person
Community groups (CG)Social media community groupDave Tyler — Rochester Institute of Technologyin person
Community groups (CG)Management and leadership community groupTiffany Broadbent Beker — William & Maryin person
Community groups (CG)Email marketing community groupJacqueline Rowe — Stony Brook Universityin person
Community groups (CG)Analytics and UX community groupJonathan Blundell — Dallas College
Brandon Collier — Dallas College
in person
Community groups (CG)Accessibility community groupDarren Denham — University of Central Oklahoma
Rob Carr — WebAIM
in person
Community groups (CG)AI community group Brian Piper — University of Rochesterin person
Wednesday, September 25, 2024, 10:15 AM - 10:45 AM
 Refreshments in exhibit hall in person
Wednesday, September 25, 2024, 10:45 AM - 12:00 PM
 Awards and keynotePaul Roetzer — Marketing AI Institutein person, online
Wednesday, September 25, 2024, 12:00 PM - 1:00 PM
 Lunch in person
Wednesday, September 25, 2024, 1:00 PM - 4:00 PM
Post-conference workshops (WKS)Content ops for redesigns and other large-scale content transformationsAmy Grace Wells — 10upin person
Post-conference workshops (WKS)Using Looker to replace views for GA4Laura Barr — University of Rochesterin person
Post-conference workshops (WKS)Boy howdy, yes A11y!Robin Smail — Cornell Universityin person
Wednesday, September 25, 2024, 2:30 PM - 3:00 PM
 Workshops afternoon break in person